Frequently Asked Questions
Everything you need to know about your Paul Fredrick experience.
How do I determine my correct shirt size?
We offer a comprehensive fit guide on every product page that includes measurements for our Slim, Tailored, and Classic fits to ensure your dress shirt feels custom-made.
What is your return and exchange policy?
We accept returns and exchanges of unworn, unwashed, and unaltered merchandise within 90 days of purchase. Items must have original tags attached.
How long does shipping take?
Standard shipping typically takes 5-7 business days. We also offer expedited 2-day and overnight shipping options for those needing their professional attire sooner.
Do you offer monogramming services?
Yes, many of our dress shirts and accessories can be personalized with a custom monogram for a small additional fee. Please allow an extra 3-5 days for processing.
How should I care for my non-iron shirts?
To maintain the crisp, wrinkle-free finish, we recommend machine washing in warm water and tumble drying on medium heat. Remove promptly from the dryer to avoid the need for ironing.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.